Meridian Home Services AI
A voice-first AI assistant that answers policy questions, checks service areas, and books HVAC, plumbing, and electrical appointments — 24/7.
Instant Answers
RAG-grounded responses from your policy documents with citations.
Service Area Check
Validates ZIP coverage and routes to the right branch.
Book & Reschedule
Collects details and commits appointments after explicit confirmation.
Emergency Triage
Detects emergencies and hands off to a human dispatcher instantly.
Cross-Channel Memory
Conversation history persists across voice, email, and chat.
Human Handoffs
Escalates complaints, fee disputes, and out-of-scope requests with full context.
Talk to Meridian
Tap the voice widget in the bottom-right corner to speak with our AI agent. Ask about branch hours, pricing, service areas, or book an appointment.
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